< Back< 返回

StartupCare Announces Hong Kong's First Digital Healthcare Platform Tailor-made for Entrepreneurs and Employees of SMEs in partnership with Generali Hong Kong

Hong Kong, October 15 2019 - Partnered with Generali Hong Kong (“Generali”), part of Generali Group, one of the world’s leading insurance companies, StartupCare has officially announced Hong Kong’s first all-in-one digital healthcare platform tailor-made for entrepreneurs and their growing teams in startups and SMEs. This innovative platform provides comprehensive health solutions for local startups and SMEs including customised and cost-effective group medical insurance plans in order to fulfil diverse medical needs of different industries and enhance work performance of employees. Employers and employees will experience a seamless end-to-end insurance journey all within the App, starting from assessing the initial signs of symptoms, finding a clinic and scheduling an appointment, to e-claim services. A professional consultation team is also available online to solve questions regarding group medical insurance plan options, so that entrepreneurs and their HR teams do not need to spend time meeting agents physically, which lowers administrative costs effectively. 

Survey found long working hours and high pressure lead to health issues and lower work productivity

StartupCare surveyed over 1,000 founders and representatives of local startups and SMEs from the IT and professional service industries to understand the relationship between group medical insurance plans and business growth. The survey found that local employees often work over 12 hours a day and are frequently under high pressure, which led to various health issues and significantly affected work productivity. It also revealed that employees take 4 days of sick leave a year on average and over 60 percent of respondents insisted on going to work under mental-related strain. The above situation does not only affect work performance, but also costs HKD100 million for enterprises in loss productivity.

Meanwhile, the survey also discovered that nearly half of the respondents do not provide group medical insurance to employees. Local SMEs should not underestimate the importance of employees’ health issues whilst growing their businesses, and especially in an unstable economic environment, group medical insurance plan as a company benefit can help retain quality employees and talents. 

StartupCare and Generali offer flexible group medical insurance plans enhanced by a digital healthcare platform

In view of this, StartupCare partners with Generali to provide group medical insurance plans for local startups and SMEs starting from HKD1,800 per year. Insurance plans include extensive coverage, such as local and overseas general and Chinese medical practitioner consultations, physiotherapy, dental and private hospital medical services.

StartupCare targets to help reduce medical expenses for entrepreneurs via highly flexible and affordable group medical plans and build loyalty among employees. 


“The professional team of StartupCare has successfully integrated technology with insurance service and launched Hong Kong’s first digitised healthcare platform customised for entrepreneurs and their teams in the startup and SME sectors. It offers a highly flexible group medical insurance solution, enhanced by a seamless and comprehensive digitised insurance journey that ultimately helps to drive the business performance of SMEs through improved employee retention and productivity. StartupCare will continue to innovate in insurtech development, with the aim to provide more extensive and personalised insurance services for SMEs.” said Sebastien Gaudin, Co-Founder of StartupCare.


“At Generali, we are committed to shape a safer future by caring for the lives and dreams of Hong Kong people, and therefore we are thrilled to partner with StartupCare to launch this very innovative group medical insurance. The Generali StartupCare product addresses all the common needs of small businesses and their employees. It is truly comprehensive, simple, cost-effective and avoids hidden surprises for our policyholders,” said David Fontaine, Chief Insurance Officer at Generali Hong Kong.

Additionally, StartupCare differentiates from other existing online insurance platforms with its all-rounded medical and healthcare services, catering for both medical and daily needs. Key features are as below:

1. Virtual health assistant
  • Voice recognition feature
  • 24/7 immediate pre-diagnosis on early symptoms 
2. Medical provider finder
  • Broad network of 2500+ medical providers in Hong Kong
  • Find the most suitable medical provider by filtering users’ needs and location
3. Immediate appointment 
  • Schedule appointment directly in-app to network doctors and find an available time for the soonest visit
4. e-Claim
  • Claims can be submitted and tracked all in-app
5. Step tracker
  • Enable employees to track their daily walking workouts
  • Employers can set up “Walking Challenge” campaign to encourage employees to walk more by competing against colleagues for rewards
6. Exclusive vouchers
  • Offers from health-related merchants across Hong Kong,
    including yoga and fitness

About StartupCare Hong Kong

In partnership with Generali Hong Kong, StartupCare Hong Kong provides tailor-made employee health benefits solutions for SMEs with comprehensive health services and cost-effective medical plans for all ages and demographics, with access to Generali’s broad network of 2,500+ medical providers. Combined with our cutting-edge mobile health services, we help businesses control budgets, support unwell employees, and save costs in unforeseen productivity loss. Ultimately, we aspire to support founders and their teams on further growth for their businesses, without being held back by issues in health or wellness.

About Generali Hong Kong

Generali Hong Kong is part of Generali Group, one of the world’s largest insurance and asset management providers, with presence in over 50 countries, covering a total premium income of more than €66 billion in 2018.

Since the 1970’s, Generali inHong Kong combines local knowledge with Generali Group’s global resources to design innovative yet straightforward life and general insurance solutions to ensure peace of mind for the people of Hong Kong.